You may check in at any time throughout the day or night. Please call if you expect to arrive after 7:00 p.m. so we can hold the room.
When you arrive, you are greeted with a friendly smile and an explanation of all the services and facilities available. Whenever possible, we take new guests on a tour of the facility.
Located in the living room/lobby of the House, the front desk is staffed by employees and volunteers trained to welcome you to HHH and answer your questions.
The HHH Information Desk at MCVH
Located on the 1st floor lobby of the critical care hospital is the Hospitality House Information Office. The HHH Information Office is staffed Monday – Friday 9:00 am to 5:00 pm. Referred patients and family members will be briefed about their stay at HHH, questions can be answered and guest information will be entered, thus reducing the amount of time required to check in at Hospitality House.
To contact the Hospital Liaison, Zaheerah Al-Baiyina please call 804.827.7217 or fax 804.827.7213
HHH does not provide transportation. Transportation is provided as a courtesy of MCVH.